1. Upon receipt of confirmation of your order you are deemed to have commissioned the artist to make your bowl(s).
2. Cancellation or amendment of your order must be made in writing within 5 working days of your order being placed. After this date it cannot be guaranteed that the bowl has not already been made and if so, you will be liable for any costs involved.
3. No order can be despatched before payment has been received.
4. Orders will be despatched within 4-6 weeks from confirmation of your order. Please note that sometimes due to technical difficulties (eg kiln or wheel breakdown) your bowl may be delayed. I will contact you to let you know if this is the case.
5. All bowls are handmade and handpainted and may therefore have slight imperfections and small variations in size, and brush marks may be visible in the colour. I aim to make all bowls as perfect as possible but if you are unhappy in any way, please contact me to discuss.6. I reserve the right to turn down an order due to eg kiln failure, illness etc etc.
7. The details you provide on the order form will only be used for the purposes of making and despatching your order, and will not be passed onto any third party.
8. Should you have a problem with your order when you receive it, please contact me as soon as possible to discuss. I am happy to rectify errors.
9. Data Protection - your details will never be passed onto a third party and will only be used to contact you about your order or to let you know about Chow Bella promotions.
10. Design of all bowls and the Chow Bella logo are copyright of Claire Pearson.